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Challenging Conversations
- An interactive session for anybody who wants to understand techniques to help them manage challenging and effective conversations.
An interactive session where you develop:
- An increased confidence to plan and hold positive and productive conversations
- Your knowledge and understanding of techniques to communicate more effectively build empathy and plan for potentially challenging conversations.
- Facilitator
- Venue & Travel Information
Kate Hinchliffe, Director of Impact First
Kate is the Director of Impact First, which was formed in 2010. With a career spanning over 30 years, she has held leadership positions across many organisations. Kate is passionate about developing management and leadership capacity and capability and speaks at conferences (nationally and internationally), delivers interactive and engaging workshops, is a business mentor and associate lecturer at Newcastle Business School. She works extensively with Serco to deliver a range of qualifications for school staff including Level 4 and Level 5 diplomas in business management.