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- Basic principles of minute writing: purpose, users, needs
- Preparing for the meeting: roles and responsibilities
- Structure of a set of minutes
- Format of a minute
- Successful listening: barriers, overcoming obstacles
- Practical exercise to produce a set of notes
There will be two sessions held, delegates only need to attend one session:
Wednesday 24th January, 9.15am - 12.15pm
Wednesday 24th January, 1.00 - 4.00pm
Presentations and structured discussions are supplemented by short practical exercises in particular skills. There is also a practical exercise that involves taking notes from a meeting, where at every stage we discuss the key points that should be heard and captured.
By the end of the session you will be better able to:
-Prepare effectively for meetings at which you are to take minutes
-Understand and use effectively the roles of the chair and the minute taker, including preparation, clarification and follow-up.
-Follow useful, legal conventions for the format of minutes
-Know how to listen for and capture the key points concisely during a meeting
-Produce a clear, accurate set of notes from a recorded meeting
-Basic principles of minute writing: purpose, users, needs
-Preparing for the meeting: roles and responsibilities
-Structure of a set of minutes. -Format of a minute
-Successful listening: barriers, overcoming obstacles
-Making and using notes
-Practical exercise to produce a set of notes
- Venue & Travel Information
Clare Forrest, Associate, North West Employers
Following a career in operational management and human resources Clare has been a Learning designer and consultant for more than a decade, specialising in People Development, Assessment, Recruitment, Writing and Speed Reading. She is a Director of Structured Learning Ltd. A consultant, facilitator, designer and presenter on many programmes, Clare adopts an entertaining and highly pragmatic approach—she does not believe in quick fix theories unless they can be firmly rooted in the realities of working life. Apart from training, she also carries out staff recruitment, including running assessment centres, and individual performance development—coaching, counselling and interview skills. She works with individuals on goal achievement, confidence, anxiety, phobias, public speaking and stress; using a range of techniques and skills as appropriate to each person’s needs. Founder of the Netcheck column for the Training Journal, Clare’s many publications include Advanced Presentation Techniques, Choosing and Using Training Consultants; Warehouse Management; Time Management for Retailers; Understanding Stress and 20 Training Workshops for Workshops for Listening Skills; Quality Service; Quality Sales. Publishers include Trainers’ Library, Gower, Fenman, DIOL and BSC.
Hopwood Hall College
Free parking is available onsite - just press the buzzer at the barrier and say you're here for a REAL Trust event.
How to get here
By Road: The Rochdale campus is 2.6 miles from junction 20 off the M62. Follow the signs for Rochdale town centre
By Rail: Rochdale train station is a ten minute walk from the Rochdale Campus through the town centre. It is also a Metrolink station, Manchester’s light railway system, which links Rochdale with Oldham, Bury and Manchester City Centre.
By Bus: The Rochdale bus station is approximately 5 minutes’ walk from the Rochdale campus. There are frequent bus services throughout the borough which terminate in Rochdale.