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E.g., 29/04/2024
  • Governor

    Governor Training - Handling complaints

    — Other
    • What are the governing body’s responsibilities?
    • What should a complaints procedure include and what does publishing it mean?
    • How much information should governors have about complaints?
    • What is the role of the headteacher and what is the role of the governors?
    • What are complaints hearings and how should they be conducted?
    • What are the potential outcomes of a complaint and what avenues are available for appeals?
    • Practical steps Boards can take when handling complaints
    • 13 February 2025 at 13:30 Duration: Until 15:30
    • 30 places remaining
    • Edgar Wood Academy Heywood Old Road, Heywood, OL10 2QN

    Members

    Free

    Non-members

    £50.00

    View details & book
  • Governor

    Governor Training - Handling complaints

    — Other
    • What are the governing body’s responsibilities?
    • What should a complaints procedure include and what does publishing it mean?
    • How much information should governors have about complaints?
    • What is the role of the headteacher and what is the role of the governors?
    • What are complaints hearings and how should they be conducted?
    • What are the potential outcomes of a complaint and what avenues are available for appeals?
    • Practical steps Boards can take when handling complaints
    • 13 February 2025 at 18:00 Duration: Until 20:00
    • 29 places remaining
    • Virtual Meeting via Zoom

    Members

    Free

    Non-members

    £50.00

    View details & book

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